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For Parents

You always know how the journey is going

No more "How did it go today?". With Up to Ten, parents have real-time access to everything: lessons completed, assignments, grades, and improvement trends.

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Up to Ten is a STEM tutoring centre in Milan built for families who want to know how things are going — not just at the end of the month. Real-time dashboard, dedicated coordinator, transparent communication. From €34/hour, tax-deductible invoices included.

The Problem

Investing in tutoring without knowing what happens

The most common problem with private tutoring in Milan: parents pay €15–50 per lesson without knowing what was covered, which topics were addressed, or whether the student is actually improving. The only feedback is the report card grade — weeks or months later. Too late to course-correct.

How many times have you paid for lessons without knowing what was covered? Without a report, without understanding if the money was well spent?

With traditional tutoring, the only feedback is the report card grade — weeks or months later. Too late to course-correct.

And what if the tutor disappears? With a freelancer or a platform, the journey stops and you start from scratch with someone who knows nothing about your child.

The Solution

Total transparency with Up to Connect

Up to Connect is Up to Ten's proprietary platform that gives parents complete visibility into their child's learning journey. Every lesson tracked, every assignment set, every grade recorded — all accessible 24/7 from any browser, no app to install. Included in every tutoring package from from €34/hour.

Our platform gives you complete visibility into your child's learning journey. Not a reduced version: you see everything the student sees, in an interface designed for you.

  • Every lesson with topics covered and tutor notes
  • Assignments set and completion status
  • Study materials shared automatically with your child (formularies, handouts, exercises)
  • Grade trends with graphs over time
  • 24/7 access from any device — just a browser, no app to install
connect.uptoten.it

The Solution

Up to Connect

The parent dashboard in Up to Connect: recent lessons, active subjects, and next scheduled lesson. Everything visible in real time, without having to ask.

Our promise

Communication that really works

No forgotten messages, no unanswered "how's it going?". This is what we guarantee every family who trusts us with their child.

Reply within 24h

Email, WhatsApp or phone: every parent message gets a reply within one working day. Always.

Coordinator updates

Periodic update from the coordinator: how things are going, what we're working on, next steps. No copy-paste reports.

Meetings on request

When you need a conversation with the tutor or coordinator, you book a slot directly from the platform. No chasing.

Total transparency

Grades tracked, hours used, materials shared, lesson calendar: everything visible at all times, without having to ask.

connect.uptoten.it

Visible Results

the grades

Maths grade trend over 4 months: every grade recorded after each test. The trend is clear without having to ask the tutor.

Visible Results

See the progress, not just the grades

Not a single number on a report card: a graph showing real trends over time, subject by subject. See when improvement started, where difficulties remain, and how the programme is working.

  • Graphs by subject with improvement trends
  • Every grade recorded with date, type (written, oral, test) and subject
  • Complete history from the start of the programme
  • "Is it getting better?" No need to ask — you can see it.
A Point of Reference

A dedicated academic coordinator

You don't have to manage the tutor relationship alone. Up to Ten's academic coordinator is your point of reference for any need: schedule changes, feedback on the programme, specific requests, or simply understanding how things are going.

  • A single contact for the entire duration of the programme
  • Knows your child's situation and coordinates the tutors' work
  • Available for meetings and updates
  • If the tutor is absent, the coordinator ensures continuity with another team member

When a family entrusts us with a student, they're also entrusting us with a school year, an important exam, a stress-free summer. Transparency isn't a nice-to-have — it's the foundation. Parents need to know how things are going, always, without having to push for it.

Anna Elsa Paccagnella — Co-Founder · Head of Education & Development

Anna Elsa Paccagnella

Co-Founder · Head of Education & Development

What we are not

We are not a tutor marketplace

The difference between us and a tutor-search platform isn't the price — it's who takes responsibility for your child's results.

We are not a tutor marketplace

No catalogue of freelancers to pick blind. Our tutors are selected, trained and coordinated by our team.

We are not an app

No pre-recorded lessons, no chatbots. Real people who talk to each other about your child's progress.

No lock-in subscriptions

You buy hour packs, pay for what you use, and unused hours stay available. No monthly lock-in.

We don't leave you on your own

The coordinator looks after the whole family. If the tutor or subject changes, the plan and the history follow you.

Practical & Deductible

Simple, self-service billing

Manage everything from the platform: view purchased packages, payment status, and download invoices on your own. Every invoice is automatically deductible as an education expense — no requests needed.

Downloadable invoices

Download invoices directly from Up to Connect. Deductible as education expenses.

Packages & payments

See active packages, remaining lessons, and payment history. All in one place.

All Included

What you get as a parent

All of this is included in the lesson cost — from €34/hour. No extra charges for the platform, coordinator, or materials.

Personal dashboard

A dedicated panel with all information about your child's journey, accessible 24/7

Graphs & grade trends

Improvement trends by subject, updated after every test

Visibility on assignments & materials

See what was assigned, whether it was completed, and which materials were shared

Dedicated academic coordinator

A single contact for any need, from start to finish

Self-service deductible billing

Download invoices from the platform, deductible as education expenses

Guaranteed continuity

If the tutor is absent, another team member continues with the same plan. The programme never stops

FAQ

Frequently asked questions for parents

You can call us, message us on WhatsApp, or fill out the form. We'll ask a few questions about your child's situation (subject, year, goals) and suggest a programme. No commitment, no package to buy before starting. If you'd like, we can schedule an introductory meeting.
After the first lesson you receive personal credentials for Up to Connect. Log in at connect.uptoten.it from any browser — computer, tablet, or smartphone. No app to install.
You see everything your child sees, in an interface designed for you: lessons completed with topics and tutor notes, assignments and completion status, shared study materials, grades with trend graphs over time, upcoming lesson calendar, and payment status with downloadable invoices.
Your point of reference is the academic coordinator, who knows your child's situation and coordinates the tutors' work. For any need — feedback, schedule changes, specific requests — the coordinator is always reachable.
Individual lessons start from €34/hour, with no package commitment. Access to Up to Connect, the parent dashboard, the academic coordinator, study materials, and billing are all included — no extra charges. The first introductory meeting is free.
Our tutors are team members, not freelancers. If your tutor is absent, the coordinator assigns another team tutor who continues with the same plan and the same information — everything is recorded in Up to Connect. The programme doesn't stop.
Yes. Invoices are generated automatically and downloadable from the platform. They are deductible as education expenses under current regulations.
You tell the coordinator — even just if you have a doubt. We work out what isn't working and, if needed, change tutor while keeping the history in Up to Connect. Continuity of the plan matters more than any one person: the coordinator stays with you either way.

Want to find out if we can help your child?

Tell us the situation: we'll honestly tell you if and how we can make a difference.

Or message us on WhatsApp →